As Ons Jabeur burst into tears during an on-court interview at the WTA Finals in Cancun on Wednesday and announced she would be donating a portion of her prize money to Palestinian aid, many people around the world cried with her, including members of her team.

The Tunisian tennis star made a humanitarian plea, praying for an end to the bloodshed in Gaza.

鈥淚t鈥檚 very tough seeing children, babies dying every day,鈥� said a tearful Jabeur. 鈥淚t鈥檚 heartbreaking 鈥� it鈥檚 not a political message, it鈥檚 just humanity. I want peace in this world and that鈥檚 it.鈥�

For many years, Jabeur has been referred to as the Minister of Happiness back home in Tunisia. Perhaps now, she has also become the Minister of Peace. 

鈥淵ou must not lose faith in humanity. Always an honor to coach a human before the player,鈥� wrote Jabeur鈥檚 coach Issam Jellali on social media, in the wake of his compatriot鈥檚 emotional speech.

Jellali has been Jabeur鈥檚 coach for almost four years and has helped guide her to a series of history-making feats in the sport.

With Jellali in her corner, Jabeur became the highest-ranked African singles player in tennis history 鈥� peaking at No. 2 in the world last year 鈥� and the first African or Arab woman to reach a Grand Slam final (she has made three).

The 29-year-old, currently ranked No. 7, is an icon and role model for the Arab world, Africa, and beyond, and has grown accustomed to the notion of representing something far bigger than herself. 

鈥淪he鈥檚 very happy to represent or to talk or to be there for the Arabs, Africans, Tunisians; if you ask her to do that, she鈥檚 the first one who鈥檚 in. Even if she has to play a match, she鈥檒l go there and then go play a match,鈥� Jellali told Arab News in an interview on the eve of the ongoing WTA Finals.

Jellali rarely speaks to the press and prefers to keep a low-profile, travelling the world with Team Jabeur, which predominantly consists of himself, Ons, and her husband/fitness trainer Karim Kamoun.

He is a true student of the game and a human encyclopedia when it comes to knowledge of Jabeur鈥檚 competitors. He says he considers himself 鈥渓ucky鈥� for getting to experience this historic ride with Jabeur.

鈥淏efore I started with Ons, the idea of seeing someone from my country playing at this level, it wasn鈥檛 just a dream, it鈥檚 like someone will slap you and say 鈥榳ake up.鈥� You cannot imagine someone from your country, who is going to be No. 2 in the world or getting to the top 10, getting to three Grand Slam finals, and making it two times in a row to the WTA Finals 鈥� it鈥檚 a dream,鈥� he mused.

While 2022 was a banner year for Jabeur, in which she won a maiden WTA 1000 title and reached two major finals at Wimbledon and the US Open, 2023 was arguably her toughest season to date, plagued by injuries and setbacks. Still, she managed to qualify to the WTA Finals for a second consecutive year as one of the top eight players in the race.

Jellali says it鈥檚 a 鈥渕iracle鈥� they made it to the season finale in Cancun, where Jabeur lost her opener to Coco Gauff but bounced back with a convincing victory over Wimbledon champion Marketa Vondrousova in her second round-robin match on Wednesday. On Friday, she will need to defeat four-time major winner Iga Swiatek in order to advance to the semifinals.

鈥淛ust before the US Open we didn鈥檛 even know if we can finish the season,鈥� confessed Jellali. 鈥淔or us, this tournament is like a win-win week. We are happy to be here. It was one of the toughest seasons. Most of the tournaments that she played she was not fit 100 percent. So we were not expecting to be here and that鈥檚 why it鈥檚 a miracle.鈥�

From health issues to knee, back, ankle, calf, and wrist problems, Jabeur tackled one injury after the other throughout the season. Despite that, she still managed to reach a second Wimbledon final and lift two champion鈥檚 trophies in Charleston and Ningbo.

鈥淚 can tell you that as a coach, I only had three weeks in this full season where I was able to do what I want (in practice with Ons). She was not fit at all. It started from the preseason, so even the preseason we didn鈥檛 do it properly,鈥� explained Jellali.

鈥淚 remember before our Berlin tournament, onsite we had a 20-minute practice only, we weren鈥檛 able to play, then we went straight to the match. Every week there was something and we had to deal with all this.鈥�

The team weighed their options between pulling the plug on the season in order for her to fully recover versus sticking to the schedule and managing her injuries week by week, ensuring it was not causing any further damage.

鈥淎t this stage we know that there is a part where you need to learn how to play with the pain. Now, where she has had three consecutive seasons where she needed to play a lot of matches, which she wasn鈥檛 used to before, we鈥檙e going to get a lot of this. So we decided to continue,鈥� said Jellali.

Besides her physical woes, the mental toll some of Jabeur鈥檚 losses took on her was perhaps even tougher to overcome. The Tunisian suffered a narrow defeat to Beatriz Haddad Maia in the French Open quarterfinals before losing a heartbreaking loss to Vondrousova in her second Wimbledon final. Jabeur looked inconsolable after that match at the All England Club and even skipped a WTA 1000 event in Canada after that to give herself time to recover emotionally and psychologically.

After losing two major finals last year, even Jellali thought this summer鈥檚 Wimbledon was going to be Jabeur鈥檚 big moment to shine and fulfill a lifelong dream.

So what did he tell her after that gut-wrenching defeat?

鈥淚 told her, 鈥榃e lost three finals, we cannot lose four finals,鈥欌€� he said with a laugh. 鈥淣o, I really told her, 鈥業f we didn鈥檛 get this final, that means there is something missing. We are not ready to win a Grand Slam final yet and I think it鈥檚 the best motivation to keep working and to try to improve ourselves more and more.鈥� That鈥檚 what I told her right after the final.

鈥淎nd if we think about it, it鈥檚 the reality. Even me as a coach I thought that this time is going to be the right time. We had played two previous finals and I thought that she鈥檚 ready for that. But it鈥檚 not about tennis, it鈥檚 not about rhythm, and that鈥檚 what we鈥檙e working on.鈥�

Jellali says he 鈥�100 percent has the faith鈥� that Jabeur will win a Grand Slam and finds it his duty to keep the whole team in a positive mindset as they pursue this historic goal together.

鈥淚t鈥檚 very simple, we are getting close, but if she didn鈥檛 get it yet, that means there is something missing, it鈥檚 obvious, it鈥檚 clear. This final made us touch the exact thing we need to get over this. So we are giving a lot of focus on that aspect,鈥� he added. 

鈥淏asically it鈥檚 easy to say, 鈥楯ust be yourself.鈥� I want to be myself but there are many things around. So we are working on all those things coming from outside the court, playing under pressure, putting herself in situations where she needs to feel the pressure and find ways to get out of that. That鈥檚 why I say this season is very important for the next ones. We believe and trust that it鈥檚 coming insha鈥橝llah.鈥�

There is a certain degree of pressure that naturally comes with competing at a high level in professional sport, but Jabeur also has the added burden of constantly playing for history, as she chases one unprecedented feat after another as a Tunisian, African and Arab woman.

After every win she picks up on the big stage, an interviewer asks her about being a trailblazer and what it feels like to represent an entire continent or region.

鈥淢y personal thoughts on that are that I think it鈥檚 true that these kind of things (making history) were giving her a lot of energy. Now it鈥檚 coming back against her,鈥� said Jellali.

鈥淵es, it was helping, it鈥檚 good to play for everyone, it鈥檚 good to represent the Arab world, the African continent, and everything, but now it鈥檚 becoming a lot on her shoulders. Because now she needs to deal more with what鈥檚 coming on the court.

鈥淲hatever is coming from the outside, it鈥檚 not going to be positive anymore, it鈥檚 negative. But at the same time, you can鈥檛 take all of this away just like that. There are steps.鈥�

Jellali, who had never coached at this top level before, feels the beauty of his journey with Team Jabeur is that they are all experiencing these big moments together for the first time. Just like Jabeur is proving to the world that a Tunisian can make it to the upper echelons of the sport, she is also showing it can be done with an all-Tunisian team, while living and training in Tunisia.

鈥淭here are more players now in Tunisia and everyone is dreaming. Because they used to see Ons go to the same school where they used to go, practicing with the same coaches, she came out from there. So it鈥檚 normal. They will say, if she did it, why can鈥檛 we do it?鈥� he said.

As they all continue to learn together, Jellali explained how they will have a different approach to this preseason, where they will make sure Jabeur is fully fit before she gets back to training in preparation for 2024; even if it means they start later than expected.

鈥淚 think she will gain a lot from this season and I can tell you that she鈥檚 more motivated than ever,鈥� he said.